Privacy policy
Last updated: 06/14/2026
PetMatch (“we”) respects your privacy. This policy explains how we collect, use and protect your information when you use the PetMatch app and services — a platform for pet ID profiles and adoption.
1. Information we collect
- Account information: your name, email address and profile photo when you sign up or sign in with Google or Apple.
- Pet information: photos, name, breed, age and any identifying details you provide.
- Usage data: device information, activity logs and diagnostics used to improve the service.
2. How we use your information
- To provide, operate and maintain the app's features.
- To connect pets with suitable adopters.
- To verify accounts and keep users safe.
- To improve the experience and build new features.
3. Sharing information
We do not sell your personal information. It is only shared with service providers that support our operations (for example data storage and authentication) or where the law requires it.
4. Storage and security
Your data is stored securely and we apply reasonable technical measures to protect it from unauthorised access. We keep information only for as long as the stated purposes require.
5. Your rights
You have the right to access, correct or request deletion of your personal information and your account. To do so, please contact us at the email address below.
6. Children's privacy
The service is not directed at children under 13 and we do not knowingly collect information from children.
7. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page along with a new update date.
8. Contact
If you have questions about this privacy policy, please contact us at: contact@petmatch.vn